Give your customers visibility — without adding workload to your team.
FoxMobile extends the FoxInsights platform to your end customers — giving them controlled access to tank levels, refill notifications, and delivery visibility within a branded mobile interface.
Customer visibility layer — operational control remains with your team in FoxPortal.
Talk to a specialist
The operational reality
As portfolios grow, customer communication grows with it.
- Customers call to check tank levels — your team answers instead of planning
- They ask about upcoming deliveries without visibility into your schedule
- They request refills without understanding your planning logic
Without digital transparency, service workload scales with every tank you add.
What FoxMobile changes
FoxMobile provides structured visibility — not operational control.
Your customers can:
View current tank levels
Up-to-date fill level data, accessible directly from their phone. No more calls to your team for a number.
Receive refill notifications
Automated alerts when their tank is approaching a refill threshold — so customers are informed before they become concerned.
Request refills directly in the app
When customers need a refill, they request it in the app. Every request enters your workflow — you decide when and how to fulfill it.
Access delivery history
Customers can review past deliveries and service records at any time — reducing repetitive enquiries to your operations team.
Dispatch, routing, and execution remain fully controlled by your operations team within FoxPortal.
Business impact
When deployed across customer portfolios, FoxMobile changes how customers interact with your service.
60%
Weekly active user rate
End customers return to the app consistently, week after week. Visibility becomes a habit, not a novelty.
43%
Of FoxMobile users are over 55
The interface is simple enough for any customer to use — regardless of technical confidence or age.
- Fewer inbound calls about tank levels and delivery status
- Improved perceived reliability — customers see what's happening without having to ask
- Stronger customer retention — visibility becomes part of your service offering
- A differentiator that sensor-only vendors cannot match
It enhances your service offering without adding operational complexity.
Fully integrated into your platform
FoxMobile connects directly to:
Real-time tank data
Forecasting and refill logic
Distributor-specific branding
Controlled notification workflows
It extends your operational system — it does not bypass it.
FoxPortal remains the central operator interface for planning and execution.
Simple installation, reliable monitoring of stocks, easy reordering – For the entire Hoyer group, which is focusing on customer centricity as well as promising a reliable supply, FoxInsights solutions act as an ideal addition to customer tanks.
For customers, the certainty of always having an eye on the fill level of their tanks, the option of triggering replenishment via the FoxMobile app, and the experience that Hoyer always delivers on time are absolute plus points for reliable supply.
Hoyer Group
Ready to extend structured visibility to your customers?
See how FoxMobile fits into your existing FoxPortal operations.
Talk to a specialistCustomer visibility layer for distributors already using FoxPortal. Not a standalone product.