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FoxMobile FAQs

Help for end users of the FoxMobile app — setup, login, and troubleshooting.

Below you'll find answers to the most common questions about the FoxMobile app. If your question isn't listed, please contact support.

FoxInsights – Tank Monitoring & Delivery Planning / Tankfernüberwachung & Belieferungsplanung Remote tank monitoring with consumption forecasts for distributors.
Tankfernüberwachung mit Verbrauchsprognosen für Distributoren.

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Hardware · Hardware

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FoxMobile FAQs

What use cases is the FoxHardware suitable for?

What advantages does FoxInsights offer?

My FoxHardware is offline. How can I reconnect to a mobile network or WIFI?

What requirements must my WiFi router meet to connect to the FoxHardware?

How can I change the connectivity? (e.g., from WIFI to NB-IoT)

I got a new router. Will I lose my data when I connect the FoxHardware to the new WIFI?

I have no wifi and only poor mobile reception close to my tank. Can I still use the FoxHardware?

How long do the batteries of my FoxHardware last?

How can I exchange the batteries of my FoxHardware?

My FoxHardware is not working anymore. How can I get a replacement?

My measurement results do not correspond to the actual consumption. What could be the reason for this?

What has to be considered for connected tanks?

How can I change my login details for the app?

Can several people access the same FoxHardware via App?